
FAQ
Frequently asked questions
A: At Norse Packaging, we value open communication with our clients. You can reach our dedicated team in several ways:
1. Email: For general inquiries, please email us at info@norsepackaging.com. We aim to respond within 24 hours.
2. Phone: If you prefer to speak with us directly, call our customer support line at +47 905 51 226 from Monday to Friday, 9 AM to 5 PM CET. Outside these hours we might have to call you back, just leave us a message.
3. Website: Visit our website at www.norsepackaging.com and use the contact form available under the 'Contact Us' section to send us a direct message.
4. Social Media: Follow and message us on our Instagram profiles for the latest updates and direct communication. We are here to assist with all your needs related to sustainable, EU-compliant plastic cosmetic packaging, including airless pump bottles and PET cosmetic jars.
A: To receive a quote and an estimated delivery date we need information about your project.
Please provide detailed information by filling out our sample request form:
1. Product Specifications: Include the type of product, size, material, and any unique features or customization requirements.
2. Quantity: Specify the total number of units you need.
3. Delivery Location: Provide the full address where the products will be shipped.
4. Timeline: Indicate any specific deadlines or timeframes you have for delivery.
5. Additional Requirements: Note any other special requirements or questions you might have. This information enables us to give you an accurate quote and a realistic delivery schedule.
You canalso reach out to our customer service team through our contact form on the Norse Packaging website or email us directly at info@norsepackaging.com.